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News & views

Private parking chicanery: talks at the DVLA

[8 July 2012] Campaigners against malpractice in the private parking industry met senior staff at the Driver and Vehicle Licensing Agency on 6 June to air their concerns.

Martin Cutts of Plain Language Commission and Nev Metson, a former police officer, briefed officials on the widespread use of illegible, misleading signs and frightening payment demands by parking companies, which are duping millions of motorists into paying up to £150 a time in phoney (ie, non-official) fines. Cutts suggested motorists should get a Government-approved statement of their rights on all parking payment demands.

After a candid exchange of views, the DVLA agreed to consider the points raised and arrange another meeting when it had more information.

Download the outline of topics discussed by clicking here. (50KB)

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