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DVLA says inspection process ‘not corrupted’ but nonsensical signs deemed clear by BPA

[28 Aug 2012] In Pikestaff 57 we showed a private parking sign used by CP Plus at several motorway service stations, which begins with the words:

‘If you park you agree to pay first two hours free’

and goes on to use sentences of 50 and 60 words long. Click here to see the sign.

The British Parking Association’s code of practice requires signs like this to be ‘plain and intelligible’, and the BPA claims to inspect its members’ signs and other car-park features annually. We complained to the BPA’s business partner, the Driver and Vehicle Licensing Agency (a government body) that the BPA was failing to implement its own code against its members. The BPA, a members’ club, has rejected our complaint.

The DVLA has written to us supporting the BPA decision, insisting that the sign complies with the code:

‘DVLA considered whether the BPA’s decision in this regard was fair and although it may be argued that the wording on the signage could be improved, the Agency believes the BPA’s decision to be fair.’

The DVLA refused our demand for the BPA to produce its audit reports covering CP Plus’s signage, and went on to say: ‘There is no evidence that the inspection process is corrupted.’ [cont]

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