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News & views

Rubbish from the High Peak

[13 May 2013] No sign of plain-language principles being adopted at High Peak Borough Council in Derbyshire, where the waste collection manager has just written to residents as follows:

‘Following the introduction of the new recycling service last year and the route optimisation exercise that has followed it is necessary to change the day of your waste and recycling collections. With effect from the week commencing 29 April 2013 your waste and recycling collections will move to a Friday.’

This veritable bin-bag of unnecessary information could have been said in just a few words, maybe like this:

‘To make our service more efficient, we have decided to change your collection day to Friday from 29 April 2013.’

That’s what we in the trade call a words optimization exercise.

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