Our principles
We believe in:
- being reliable, responsive, ethical, approachable and easy to work with
- providing high-quality work whose standards are supported by evidence and research
- keeping our promises and meeting deadlines
- being clear about our prices — you'll find them set out on the website or you can ask us to quote for a specific job
- the benefits that good plain-language editing can bring to your business and customers — because it makes sense to ensure that your documents are clear and easy to read
- the benefits of good writing-skills courses offered by experienced presenters — because helping your staff to write more clearly will be good for your customers, your colleagues and your business
- dialogue with other plain-language practitioners around the world. Several of the team belong to the Plain Language Association International, contribute to journals in the plain-language field, and present papers at conferences about linguistics and writing skills. We advise and support plain-language companies in India (http://www.clearenglish.in/about_us.htm) and Portugal.